Now Assist for Creator. Equip technicians with what they need to complete jobs on the first visit. The red team: ServiceNow's first line of defense. The Now Platform is a dashboard for ServiceNow's products, including Nonstop Cloud and tools for anomaly detection, predictive modeling, peer benchmarking and performance. The ServiceNow Developer Program provides developers with resources to learn, build and deploy applications on the ServiceNow platform, and offers resources to ensure a successful application building experience5 Best practice – Build a vision -to-value statement Build a vision-to-value statement to define your key measures of value and success. LAS VEGAS—Knowledge 2023—May 17, 2023— ServiceNow and NVIDIA today announced a. So employees and customers can be more connected, more innovative, and more agile. Govern all your hardware assets enterprise-wide on a single system of action. Transform the impact, speed, and delivery of IT. Every solution that we sell—whether for IT, Operations, Customer Service, HR, Shared. Automate and integrate any process in a no-code environment. The ServiceNow Discovery. ) Easy Apply. Employee Workflows. Powered by the native intelligence of the Now Platform ® . Gartner estimates that “by 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Additional ServiceNow HealthScan Services ServiceNow HealthScan provides a range of capabilities to help align your instance to ServiceNow best practices. ServiceNow Virtual Agent is a conversational bot platform that provides user assistance through conversations in a messaging interface. By using Platform Encryption, organizations can minimize risk and reduce the attack surface to prevent data loss and ensure data is always protected including when at rest. It provides the tools and capabilities that allow users to create effective workflows that enhance work experience and efficiency. Platform Analytics Academy. 360 Servicenow platform owner jobs in United States. 2 Requires at least two asset management products. Making the world work better begins by building equity for all at home. Create your certification journey with. Upgrading to a new release introduces a wealth of new features, we invite you to join our August webinar: Vibrant Innovations: ServiceNow Platform Vancouver Release. To rapidly create new services, deliver the services at record pace, and more importantly – manage the services. You'll find best practices, tips, and tools for performance monitoring, maintenance, and troubleshooting. Learn More. Definition of business process management. 4 Use the Process Automation Designer app to create, configure, and design Playbook Experiences. Build on a growth platform. Unleash the power of AI and analytics with intelligent experiences, automation and optimisation built right into the Now Platform. Enable planners to identify, prioritize, and schedule the right work while aligning teams, driving efficiency, and. Accenture’s ServiceNow offerings leverage this dynamic and powerful technology platform to provide value-added solutions to clients with high velocity at competitive cost. Create a consumer-grade experience for patients that lets them access care or make requests from anywhere. The platform for digital business delivers unmatched opportunity. Create connected, engaging experiences so employees can get what they need, when they need it. Our free one-day. Telecommunications, Media, and Technology. The ServiceNow Solution ServiceNow Implementation Methodology (SIM) is ServiceNow’s best practice. The Now Platform San Diego release includes vertical solutions that address the distinct digital needs of banks, insurance companies, and telecommunications and technology providers. I am Interested In. Get Started. – Oct. ServiceNow is used to support functions that include Business Process Management, Case Management, Enterprise Service Management, and IT Operations and Support. ServiceNow Blog. Use generative AI to empower your customers, admins, and developers, with low-code tools and connected data. ServiceNow, Inc. The latest version of the Now Platform delivers hundreds of innovations designed to empower organizations to adapt to the. ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. Adapt your instances for specific needs such as, multi-tenancy, SIAM, and more. The platform for digital business delivers unmatched opportunity. Generate and distribute customized reports and dashboards on demand and in real time. Originally created to offer IT service management, IT business management, and IT operations management, ServiceNow has evolved into a. Playbooks for Customer Service Management. Accelerate innovation. Manage encryption keys with flexible options. There’s strength in numbers: Partners. The new. Developers of applications and integrations on the ServiceNow platform may use the ServiceNow Trademarks in word form only to reference the compatibility of an integration, application or plug‑in with the ServiceNow platform, if it does in fact function as described. ServiceNow is a digital cloud-based workflow system that automates a broad range of enterprise business activities. Flow Designer Automate business processes as digital workflows across departments, apps, and systems. Read Press Release Read Press Release. This allows organizations to deploy enterprise-wide workflows quickly and easily at scale, so they can: Monitor and optimize business processes. Connect with experts at ServiceNow and other champions of financial services to discuss industry challenges and how to unlock your potential. Built to manage everything as a service, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. It uses machine learning to leverage data and workflows to help businesses. Accelerate and automate service delivery and reduce costs by consolidating outdated systems. Scale and support operations with end-to-end digital workflows. At first, ServiceNow introduced IT service management processes like Incident Management, Problem Management, Change, Configuration Management Database, and. AT&T plans to deploy the platform soon. In May 2022, Australia’s Department of Industry, Science, Energy, and Resources (DISR) successfully implemented the ServiceNow Protected Platform to streamline and automate enterprise service management for more than 4,000 employees. It supports the business of Technology by managing Incidents, Problems and Changes to the infrastructure, supports a service mindset with a Portfolio of Services, tracks service level agreements for requests. Product experts will be live to demonstrate concepts, share best practices, provide prescriptive guidance, and answer your questions. Quickly identify and mitigate technology risks such as tech debt from aging data centers, regulatory audits, and lost assets. Our values guide us to always do the right thing in our ambition to be the defining enterprise software company of the 21st century. Transform manual tasks and mundane work into digital workflows. S. Find out what users like. The platform for digital business delivers unmatched opportunity. 1 UI Builder includes Now Experience. Log in to manage upgrades, follow changes, view knowledge content, and more. Catch it in action and explore our entire demo library. ServiceNow unveils transformative innovations at Knowledge 2023. How to get AI Search. Live. Learn More. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Experience an in-depth demo live or explore library. Automate enterprise asset management workflows. Automate and connect anything to ServiceNow. As the foundation for all digital workflows, the Now Platform ® connects people, functions and systems across your organisation. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. Bigtincan’s leading sales enablement platform and plugins work with Copilot to make sales information, files, and other resources available across Microsoft 365. Develop a product training plan for ServiceNow process users 4. servicenow. This curated list is recommended as part of your customized solution. Too many organizations lack well-defined GRC programs or have the tendency to neglect funding them. ServiceNow can help you improve your customer experience with curated solutions and product offerings that help work,. Empower your whole organization through seamless experiences with automation, AI, proactive service, self-service, and more. Eliminate manual tasks with powerful AI and robotic process automation (RPA) technology. Watch bite-sized videos instantly. The Three Customer Service Megatrends in 2022 - Customer Service Leaders Build Resilient Strategies in a Changed World. March 28, 2022. Make the most of the Now Platform ® by making it easy for admins to discover, install, and configure ServiceNow ® products and applications. Simplify compliance with a built-in audit trail. Get Started. - Now Learning ServiceNow and NVIDIA announce partnership to build generative AI across enterprise IT. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. Develop a training plan to build up ServiceNow expertise 3. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity. The Now Platform is built on a universal, standardized set of definitions, out-of-the-box data models, and consistent product documentation, so everything works seamlessly together. Anticipate trends, prioritise resources and continuously improve with real-time analytics. Go beyond traditional CRM and field service to scale operations and drive customer loyalty. Our cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Mitigate risk and build resilience. Make data-driven decisions and answer questions on the spot. Create intuitive experiences users love and quickly scale with connected digital workflows. Creator workflows. This curated list is recommended as part of your customized solution. implement all relevant ServiceNow solutions to achieve the business benefits mentioned in the business case, for example. Intelligent automation Supercharge your workflows with machine learning and AI-powered experiences. Deliver AI-powered self-service for common requests. — Sept. Virtual Agent for Self-Service: By integrating ChatGPT. The new solutions— ServiceNow Generative AI Controller and. Our cloud-based platform and solutions help digitize and unify organizations so that. Power your business with embedded risk management across the enterprise, removing silos so people and organizations work better together. Become a Certified Application Developer. IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfil service requests and streamline services. Learn how to elevate customer experiences, resolve issues, and join the digital revolution with. This group of resources supports the organization in achieving its business outcomes by: Do more with HR Service Delivery. Learn More. is a cloud-based platform with workflow automation capabilities. In this way, it immediately becomes a player in the so-called iPaaS market. Enable employees to request help across IT, HR, Workplace, Legal and more with ServiceNow’s out-of-the-box. EPA Victoria embarked on a. ServiceNow Platform delivers exponential value with every cloud‑native, workflow‑based application your stakeholders create. EN 301 549 Accessibility requirements suitable for. The ServiceNow platform automates workflows across the entire enterprise by connecting disparate departments, systems, and silos and automating processes to increase productivity and enable seamless work experiences. This update included 48 new features that span the platform and business areas. To succeed, organizations must improve resilience. Financial Services Treasury Operations. Explore Platform. Build digital workflow apps and extend your ServiceNow solutions with a leading platform as your foundation. The company also launched Copilot Studio, a new platform that delivers tools for connecting Copilot for Microsoft 365 — the Copilot in apps like Excel, Word and. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. Get in touch with pros and peers. Here at ServiceNow, we took a simpler approach. ServiceNow (NYSE: NOW) makes the world work better for everyone. DISER is the first. There is a huge demand for ServiceNow talent. Deliver engaging, personalized experiences for all users. Build new services with a packaged data model and low-code workflows tailored for government. Learn More. The program will fuel a new economy of in. Features. The platform for digital business delivers unmatched opportunity. Bridge departmental silos and modernize infrastructure. Transform your business at World Forums. ‑ September 16, 2020 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making work, work better for people, today unveiled the Now Platform ® Paris release, to help organizations remain agile and be resilient so they can grow and enhance their productivity during the COVID economy. Build your ServiceNow skills and unlock the possibilities of the Now Platform with on-demand courses, live training, and career journeys. ServiceNow specialises in automating and making IT Service Management, IT Operations Management and IT Business Management more efficient. The ServiceNow store provides a range of apps that allows for increased business management opportunities in particular, but it’s a little-known fact that some of the earliest instances of ServiceNow. Create intuitive experiences users love and quickly scale with connected digital workflows. - Introducing advanced functionality, such as scripting and application development. Learn about Gen AI with ServiceNow. SANTA CLARA, Calif. ServiceNow is a company that provides service management software as a service. the ServiceNow platform for the Now Mobile, Agent, and Onboarding apps. The platform for digital business delivers unmatched opportunity. Surface context-aware recommendations and deliver better self-service with conversational AI. Most relevant. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Keep your ServiceNow instances secure through granular context-aware policies and single sign on multi-factor authentication. Automate responses for common legal questions with virtual agents. With a mobile-first and role-based design, ServiceNow Impact delivers personalized insights and recommendations. ServiceNow is a cloud-based solution deployed on a software-as-a-service (SaaS) platform. Reduce customer effort and improve your bottom line. ServiceNow’s Platform-as-a-Strategy approach leverages a common workflow engine to bring together people, processes, and automation to allow for work to flow seamlessly. 2 Flow Designer includes Action Designer. ServiceNow is a broad-gauged, compendious, and logical service management platform offering immense capabilities. Keep your ServiceNow instances secure through granular context-aware policies and single sign on multi-factor authentication. is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. (1) Creator Plus. Ben Sigelman. ServiceNow tool benefits include meeting customer requirements and also face the challenges associated. ServiceNow Application Developer I am an experienced developer who wants to learn more about building apps on the Now Platform. We’re leaning into two capabilities to embed generative AI into our workflows: Summarization – overviews and insights to help employees reduce manual work. We make customer compliance processes easy via our technical capabilities, guidance documents, and legal. Minimize risk and expense for every stage of integration. 1. APIs and Libraries Find the reference materials you need to build on the Now Platform. Keep employees productive and happy by ensuring they can easily contact support to track and fix issues with ServiceNow Incident Management. The platform for digital business delivers unmatched opportunity. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. User Satisfaction. The ServiceNow Service Automation Platform is a highly configurable, approachable, and extensible cloud platform built on an enterprise-grade architecture and infrastructure. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. ServiceNow has released the latest Now Platform: Now Platform Tokyo. Get hands-on with a free developer instance. This course is crafted for the process user (fulfiller) new to ServiceNow or new to the Next Experience UI, but is. We’re at a unique moment in business history. App Engine Studio. Follow these steps to get started: a) Familiazrie yourself with ServiceNow Analytics, Intelligence, and. Create an account to get started. The platform for digital business delivers unmatched opportunity. Manage your customers securely and efficiently in one place, backed by a global. ServiceNow Cloud Management. ServiceNow has a full series of options available to Now Platform subscribers. Security orchestration, automation, and response (SOAR) primarily focuses on threat management, security operations automation, and security incident responses. Keep customers informed on current disruptions and how they’re being resolved. New Deposit Operations. Certification candidate’s journey guide. Align asset investments to business needs. The ServiceNow platform automates workflows across the entire enterprise by connecting disparate departments, systems, and silos and automating processes to increase productivity and enable seamless work experiences. 2. Single data model Optimize service operations with a unified, cloud-based platform across operations and service management. Creator Workflows. SANTA CLARA, Calif. ServiceNow (NYSE: NOW) makes the world work better for everyone. Map and visualize your plant systems, processes, and their relationships at individual facilities. Product experts will. Watch bite-sized videos instantly. Create simple experiences for employees and customers. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Leaders can log in from any device and view actionable, real-time. Learn More License and Cloud Cost Simulator. Run a digital business. Quickly build automations, with no coding required. Compliance certifications and attestations are critical. Learning Build skills with. Powered by the native intelligence of the Now Platform ® . Encrypt personal identifiable information with the government-approved AES 256-bit encryption. ServiceNow Platform is leveraged across the organization for ITSM, and ITBM as well as focused departments with scoped applications. Supplement the insight you gained from the step above by speaking with your organization’s senior leaders and ServiceNow. From ITSM to enterprise service management. Provides a central repository on the ServiceNow Platform to manage automations, oversee performance and key performance indicators (KPIs) of existing automations and jobs across multiple vendors in one dashboard, and offers guidance on new automation candidates. Mobile experiences, a service management portal , and. Simplify the complex workflows involved with returning to the workplace. Learn how to automate, connect, and innovate with a no-code, AI-powered, and user-friendly platform that scales with your business needs. Please note, all information in this eBook is related to the standard Now Platform commercial environment. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. All rights reserved. Automate processes to improve visibility and remove bottlenecks across the institution. Help employees engage in their career growth. Empower everyone with Now Assist and accelerate productivity across the enterprise. The platform for digital business delivers unmatched opportunity. Get Started Service Owner. Solutions Products Platform Customers Events. Digitize processes, enhance user experience and transform service management with the full ServiceNow platform. Improve productivity and user adoption with ServiceNow training and certification. 20, 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. Reduce manual work with code and knowledge generation plus recommended actions. Built on the award-winning Now Platform, Service Level Management brings SLAs, operational level agreements, key definitions, and accurate real-time analytics together in a single, centralized. Watch bite-sized videos instantly. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. The goal was to provide a shared view of IT performance against the business’s top priorities. - Introducing advanced functionality, such as scripting and application development. This document refers to resources found in the ServiceNow CORE. Built on ServiceNow’s application platform‑as‑a‑service (PaaS), these apps automate work and orchestrate processes, both inside and outside your enterprise. Jump into your role on theNow Platform . Key takeaways. com ServiceNow Platform Encryption eliminates the need for procuring and deploying new key management infrastructure, HSMs, and support. See technical training paths for popular ServiceNow products. No-code and low-code tools to allow anyone to build powerful cross-enterprise applications. Anticipate trends, prioritize resources, and continuously improve with real-time analytics. Training and certification services. G2K’s technology allows. Drive action to high-risk areas, business disruptions, noncompliance, and vendor status changes. Align hardware investments to business outcomes. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Intelligent IT operations Use AIOps and machine learning to proactively pinpoint disruptions and root causes for. AI search connects employees and customers to the answers they need in a powerful and intelligent search experience. Virtual Agent is available with the Now Platform ®. ServiceNow is a workflow automation platform for enterprises to streamline their business processes. Drive customer engagement and loyalty with digital customer workflows that automate work across departments. Boost operational efficiency by adding intelligent triage and diagnostics to collaborative troubleshooting. Improve shift planning, scale operations with third parties, and simplify managing crews. SANTA CLARA, Calif. These applications leverageHello Developers! August is right around the corner and with it comes a lot of excitement. As these systems grow and scale, struggles abound: inconsistent performance monitoring experiences across siloed tools, wasteful performance. Using the ServiceNow healthcare data model and the AI capabilities of the Now Platform, KPMG built a solution that creates great patient and employee experiences. The Environment Protection Authority (EPA) Victoria, a state government agency in Australia, is one such organization. 3 © 2021 ServiceNow, Inc. Build a ServiceNow platform team Frequently asked questions Definition What is the ServiceNow platform team responsible for? Your platform team establishes, maintains, and extends ServiceNow® as a strategic business platform in your organization. Respond quickly when changes are needed. Drive action to high-risk areas, business disruptions, noncompliance, and vendor status changes. Developers. The ServiceNow platform team will be responsible for design, support, configuration, training, and maintenance of ServiceNow, so you need to find out what knowledge it will need in order to deliver those responsibilities. The platform for digital business delivers unmatched opportunity. Discover how ServiceNow helps you achieve your business goals with confidence and trust. ServiceNow Review: Features & Benefits. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. Integrations are essential to implementing digital workflows and creatingThe most important things to know. March 16, 2021. Impact Accelerate ROI and amplify your expertise. Learn More. Get complete asset traceability to support regulatory compliance and audits. The. The Now Platform, purpose-built with customer service capabilities, brings together everything you need to drive seamless service experiences. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. With Now Intelligence, ServiceNow empowers enterprises with new insights. ServiceNow to help close the “opportunity gap” and create equitable paths to digital careers for all. Gain new ServiceNow skills and fresh insights into the power of digital transformation. Founded in 2003 by. Automate asset workflows at each stage of the asset lifecycle. Optimize processes at scale. Loading. And through it all, help your employees. servicenow. Read how ServiceNow makes the world work better for everyone on the official ServiceNow blog. Building modern, cloud-native applications introduces new challenges to teams and organizations. Processes span organizational boundaries, linking together people, information flows, systems, and other. Admin Center. Reduce cost. ServiceNow connects telecom infrastructure and processes with purpose-built workflow solutions that address your unique needs. Improve efficiency and save resources by automating workflows and processes with reusable components. Learn More Connect with fellow. Connect people, functions, and systems to drive rapid innovation, increase business agility and unlock productivity. The platform for digital business delivers unmatched opportunity. ServiceNow meets the highest security and privacy standards in all our regions. “You may use the speed and power of a low-code platform like ServiceNow App Engine to address the unique demands of your business,” she adds. Part of ServiceNow ITSM and built on the AI-powered Now Platform, Request Management provides an intuitive self-service option for customers and employees to request services, products, and answers—from anywhere, at any time, on any device. You can view a wide range of platform performance metrics for your instance and for the machine on which your instance is running. Build your ServiceNow skills and unlock the possibilities of the Now Platform with on-demand courses, live training, and career journeys that help you RiseUp with ServiceNow. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Transform your business at World Forums. Virtual Agent Academy. ServiceNow’s cutting-edge technology enables businesses to enhance their productivity and boost customer satisfaction. Engage employees with a connected and unified employee experience. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/orServiceNow Platform Team Estimator - Support and Troubleshooting - Now Support Portal. Benefits. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registeredA ServiceNow integration is an information exchange between the Now Platform® and another system or source. Assign articles to teams to manage feedback and maintenance. All ServiceNow applications are built on this single platform, including custom applications created by ServiceNow customers and partners. What's new in the Vancouver release. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registeredEasily create, launch, and scale new services using a modern digital workflow platform. ServiceNow is powered by a singular technology stack that we call the Now Platform. Liberate practitioners from repetitive tasks by giving them the tools and 360-degree patient visibility they need. In addition to the other requirements described herein, notice must be made. Significant expansions to the Now Platform offer customers new, faster, and more efficient ways to work. Built for a fast-changing world, the Now Platform® connects people and data for greater productivity and innovation. Learning Build skills with instructor-led and online training. Contact Sales. From humble beginnings to becoming an enterprise with more than 20,000 employees globally, ServiceNow has been through a lot of changes since its founding in 2004. ServiceNow is powered by a singular technology stack that we call the Now Platform. About ServiceNow. To improve your IT and enterprise service management with a powerful range of capabilities, you need to: Correctly approach the implementation roadmap. ServiceNow | 794,951 followers on LinkedIn. ”. 3 Service Portal includes Service Portal Designer. Create efficiencies that free up time for business innovation. Content generation – creation of intelligent search results, work notes, and knowledge. Empower everyone with Now Assist and accelerate productivity across the enterprise. Bring the power of generative AI to the Now Platform with Now Assist. To download a . The platform for digital business delivers unmatched opportunity. The platform for digital business delivers unmatched opportunity. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. Manage employee health and workplace safety. March 22, 2023. Explore Platform. Intelligent, intuitive, and automated features and services support users to become more. Gain new ServiceNow skills and fresh insights into the power of digital transformation. ServiceNow’s secret sauce is that we have one architecture, one data model, and one extensible, born-in-the-cloud platform. ServiceNow Software Asset Management runs on a single-architecture platform, enabling faster outcomes to reduce spending and license compliance risks. DXC recognizes ServiceNow as a preferred partner for DXC Platform X TM. Become a technology partner and sell your apps Join our. Drive automation enterprise-wide. SANTA CLARA, Calif. Explore Platform. ServiceNow is not a system of record—but rather a system of action—a platform that sits atop organisations' existing data and systems, preventing the need to rip and replace those existing systems. Minimize waste throughout the asset lifecycle by optimizing software licenses, tracking hardware assets, and managing cloud resources. Service Portal Design a self-service user experience with a responsive portal interface. Transform manual tasks and mundane work into digital workflows. Flow Designer is available with the Now Platform. Optimize processes at scale. CRM definition. Integrate easily with third-party systems. Workflow Automation. See how our offering was evaluated. Surface context-aware recommendations and deliver better self-service with conversational AI. Deliver the right experience to employees anywhere. ServiceNow Customer Service Management (CSM) offers a comprehensive set of features that make it a valuable customer service software solution. The Foundations eLearning course has on‑demand modules that provide an introduction to the ServiceNow products; module 1 begins with a brief overview of how to interact with and navigate through the course. Manage disruption and monitor risk and compliance with real-time tools. Find answers and get things done across IT, HR, facilities, and other departments—all from a mobile app powered by the Now Platform ®.